Shipping Policy
At Soul Tomes, we understand how important it is for you to receive your order as soon as possible. That’s why we offer reliable and fast shipping to ensure your order arrives in a timely manner. Here’s what you need to know about our shipping policy:
Processing Time: We aim to process orders within 2-4 business days after they are placed. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Options: We offer FREE GROUND SHIPPING on all our products. If you need your order shipped faster please contact us before placing your order.
Delivery Time: Standard ground shipping usually takes between 3-5 business days depending on how far the package has to travel. **Shipping times do vary depending on weather and carrier delays.**
International Shipping: We currently DO NOT offer international shipping.
Tracking: Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your order and estimated delivery date.
Delivery Issues: If you experience any issues with delivery, please contact us as soon as possible. We will do our best to resolve the issue and ensure your satisfaction.
Please note that shipping times may be affected by unforeseen circumstances such as weather conditions or carrier delays. We will do our best to inform you of any delays or issues that may affect your order.
Thank you for choosing Soul Tomes. We hope you enjoy your purchase and we look forward to serving you again in the future.
Have a question?
We’re here for you and happy to answer any questions you may have.
Just send us a message using the form on the right. We typically reply within a few hours but can take up to 24 hours if we’re very busy making new tomes.
We will however get back to you.